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Therafirm's customer service specialists are eager to help you with any questions you have or information you need. Your satisfaction is very important to us. At Therafirm, we're dedicated to delivering quality service and products to all our customers. If you'd like to speak to one of our friendly and knowledgeable customer service specialists, please contact us by:

PHONE/FAX:

1-800-821-3094 • Toll free

Monday–Friday

8:00am to 5:00pm CST

mail:

Therafirm^®, A Knit-Rite Brand

120 Osage Avenue

Kansas City, Kansas 66105

Contiguous US Orders

Flat Shipping — Allow 7–10 business days for delivery* ($5.99)

Standard Ground — Allow 3–5 business days for delivery ($9.95)

2^nd Day Delivery — Allow 2 business days for delivery ($18.95)

Next Day Delivery — Allow 1 business day for delivery ($24.95)

Please Note: Expedited orders received after 12 p.m. CST cannot be guaranteed to ship until the following business day. Our normal business hours are Monday–Friday. We do not offer a Saturday or Sunday delivery option for 2^nd Day or Next Day Delivery. Expedited methods require a physical address. No P.O. boxes. If you have questions about your expedited order, please contact us at 1-866-842-0984.

*Everyday Free Flat Shipping for orders with subtotals at or above $65. We do occasionally sweeten this deal and offer free flat shipping with less or no minimum. Be sure to sign up for our emails to find out when those promotions are happening!

Alaska and Hawaii Orders

For orders shipping to Alaska and Hawaii we use USPS Parcel Post for $12.00. Therafirm cannot guarantee delivery times for orders that ship USPS.

Canada and Puerto Rico Orders

For orders shipping to Puerto Rico and Canada there is one shipping option, USPS Parcel Post ($15.00 for Puerto Rico and $24.95 for Canada). Therafirm cannot guarantee delivery times for orders that ship USPS.

International Orders

Therafirm now offers International shipping! Shipping costs will vary and will be calculated at checkout. International orders are not eligible for returns or exchanges. To place an international order, click on the "International Checkout" button in your cart.

We do not offer Saturday delivery. We’re very sorry for any inconvenience.

We’re sorry! If you’re unhappy with the products you ordered send them back for a refund or an exchange. We offer a full refund on products returned within 45 days that are unworn and in the original packaging. If your product has been worn, is over 45 days old, or isn’t in the original packaging, we’ll be happy to send you an exchange or a store credit so you can find a Therafirm product that better works for you!

To send your return/exchange in, please fill out the return/exchange form on the back of your invoice and enclose it with your return products. Misplaced your return/exchange form? Download a new one here.

Return your orders to:

Therafirm^®, a brand of Knit-Rite, Inc.
120 Osage Avenue
Kansas City, KS 66105

If your order qualifies for a return or exchange, simply log in to your account and visit the returns section to request a return. For additional help, call our customer service team at 1-800-821-3094 or email us at ask@therafirm.com. Please provide your reason for the return and your requested course of action. If approved, you will then receive a return authorization number to note when returning your purchase. If the RA is approved, we'll refund your account for the full product value less your original shipping charges. Please allow 10-14 days to receive your refund. ORDERS RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE SUBJECT TO A 15% RESTOCKING FEE.

Fill out the return form on the back of the invoice that came with your shipment and send along with the item you are returning. We can not process a return or exchange without this form.

Misplaced your form?

We do not charge a fee to send your order back.

We ask that you pay to ship your return or exchange back to us. We recommend that you use an insurable and trackable shipping method. If you have requested an exchange, we will pay to ship your exchange order back to you. Exchange orders are shipped Flat and will deliver within 7–10 business days.

We process all return and exchange orders within 24 hours of receiving them. As soon as your exchange is processed, you will receive an email notification and your exchange order will be shipped. Exchange orders are shipped using Flat shipping. This method delivers within 7–10 business days. We cover all the shipping cost to get your exchange order to you!

We process all return and exchange orders within 24 hours of receiving them. Once we process your return, you will receive an email notification and your credit card will be refunded. Please allow up to 14 business days for your credit to appear on your credit card statement.

The abbreviation mmHg stands for millimeters of Mercury. This measurement is used to measure pressure. Since gradient compression hosiery exert a gradually decreasing amount of pressure up the leg, this unit of measure helps express the amount of pressure the wearer will feel.

Levels of compression are common and each represent a different amount of pressure or tightness that garments places on the leg. Common compression levels include light (10–15mmHg), mild (15–20mmHg), moderate (20–30mmHg), and firm (30–40mmHg). The higher the compression level the tighter the garment will feel on the leg. Higher compression levels are often prescribed for those with more severe venous or medical needs. If you feel that you would benefit from a higher level of gradient compression, please consult your physician.

Patients should be measured when they first get up in the morning. This helps prevent the fitter from measuring based upon the affected area’s circumference after swelling has occurred. Measure the patient while he or she is standing. If the fitting can not take place before the patient has been on his/her feet for some time, the patient’s legs and feet should be elevated for 15 minutes prior to taking the measurements.

1. Take snug measurements against the skin.
2. Avoid measuring over socks or slacks.
3. Never allow folds in stockings.
4. Never remove any wound dressings.
5. Stockings should not be too tight over dressings.
6. Socks must fit the shape of the foot.
7. Socks should have even compression or elasticity so that the sock takes on the anatomical shape of the foot without high compression (binding points) that may create discomfort or circulation obstruction.
8. Observe the bare foot prior to donning the sock.
9. After donning the sock, the foot shape should be consistent with that of the bare foot.

Click the size chart on each product page to see the measurements for that specific product.

For many men and women that have never worn compression hosiery, putting on your new stockings can be difficult. Compression hosiery has more resistance or compression than traditional pantyhose hose or stockings. Because they fit more snug, they are a little more difficult to put on.

Gradient compression hosiery products are constructed differently than traditional hosiery. True gradient compression hosiery products feature a controlled amount of pressure that is greatest at the ankle and gradually decreases as it comes up the leg. This graduated compression helps promote better circulation, prevent swelling and energize tired achy legs.

Many people who have never worn gradient compression before feel that these garments are difficult to put on or tighter than traditional pantyhose or tights they have worn. It is this “snug” fit that is providing the graduated pressure. However, gradient compression hosiery should not be so tight that they are uncomfortable and/or are digging into your legs or waist. Normally, compression is only too tight when the wrong size is being worn. It is very important for people to measure following the guidelines for the gradient compression garment to ensure a proper fit and that they are receiving the benefits of graduated compression.

If pain, discomfort, or areas of binding occur, the stockings should be removed immediately. Always consult with your physician before wearing gradient compression garments.

Support, compression, and gradient compression are seen as interchangeable, but they are not all created equal! Support often refers to control top. Support pantyhose do not provide any gradient compression or compression in the product except for the thigh and tummy area. Compression normally refers to a product that provides equal pressure through the garment. It will feel tight all over. Gradient compression products are provide the tightest ‘squeeze’ or pressure at the ankle and gradually decrease the pressure or ‘squeeze’ up the leg. This helps to improve circulation, energize tired legs, and prevent and reduce swelling.

Gradient compression has long been recommended to be worn during travel. Compression helps to improve blood flow which is always a plus when you’re sitting for long periods of times. Do your feet or ankles swell when traveling? Compression helps with that! Tightest at the ankle and then gradually decreasing pressure up the leg, compression stocking help to improve circulation, prevent and reduce swelling, and energize tired, achy legs.

Nope! Gradient compression products will not hurt your baby. Designed to help energize legs and feet, prevent swelling and promote better circulation, gradient compression garments will help keep your legs healthy. All of our products are designed to keep you looking and feeling good!

All Preggers tights, footless tights, and pantyhose are designed with a super stretchy tummy that expands with a growing belly. Our products should not bind or cut into your tummy ensuring that you and your baby are comfy.

If you are worried about wearing compression during pregnancy, please consult your physician.

It depends. Some women will need to continue wearing gradient compression after pregnancy and some will not. Depending on your specific medical conditions, your doctor may suggest that you continue wearing compression products post-partum.

Some women fall in love with compression after wearing it during pregnancy; they grow to appreciate how good their legs feel and the healthy benefits compression provides. If you wish to continue wearing compression after pregnancy, be sure to check out GOGO, our women’s line. Offering the same features and healthful benefits as Preggers, GOGO is designed for the woman on the go!

*This is only general information and is not meant for the diagnosis or treatment of any medical conditions. Always consult your physician or other health care provider about all health concerns, conditions, and recommended treatments.

It sure is! During pregnancy comfort is key. Be sure to find a pair of tights or pantyhose that are comfortable for you. Unlike other maternity pantyhose or tights, Preggers tights and pantyhose have a stretchy tummy area that expands as your belly grows. We don’t use pouches or panels on our products that can be irritating.

Our expandable tummy area acts as a built in belly support that can be worn over your belly or folded under your belly. The tummy area does not have any compression in it so it is not uncomfortable for you.

The right level of compression for maternity support hose will vary. If you are experiencing mild swelling or tired, achy legs or are looking to energize your legs a light or 10–15mmHg level of compression will probably be just right for you. If you are experience moderate or severe swelling or other foot and/or leg issues, it’s important to talk to your health care provider to help determine what level of compression they recommend for maternity support hose.

Compression on the tights and pantyhose stops around the mid to upper thigh. There is no compression in the crotch, across the rear or around the waist. Although there isn’t gradient compression, there is shaping support.

Compression on the tights and pantyhose stops around the mid to upper thigh. There is no compression in the crotch, across the rear or around the waist. Although there isn’t gradient compression, there is shaping support.

This is a very important question! Therafirm knee highs and trouser socks should fit just below the bend of the knee. This ensures that you are receiving the proper amount of compression all the way up your calf. If your knee high or trouser sock is too long, please do not fold it over. This may cause reverse compression and negate any benefit that the compression sock is providing. Contact us if you think your knee high or trouser sock is too long and we’ll be happy to help you find a product that better suits your needs!

Patients should be measured when they first get up in the morning. This helps prevent the fitter from measuring based upon the affected area’s circumference after swelling has occurred. Measure the patient while he or she is standing. If the fitting can not take place before the patient has been on his/her feet for some time, the patient’s legs and feet should be elevated for 15 minutes prior to taking the measurements.

1. Take snug measurements against the skin.
2. Avoid measuring over socks or slacks.
3. Never allow folds in stockings.
4. Never remove any wound dressings.
5. Stockings should not be too tight over dressings.
6. Socks must fit the shape of the foot.
7. Socks should have even compression or elasticity so that the sock takes on the anatomical shape of the foot without high compression (binding points) that may create discomfort or circulation obstruction.
8. Observe the bare foot prior to donning the sock.
9. After donning the sock, the foot shape should be consistent with that of the bare foot.

Click the size chart on each product page to see the measurements for that specific product.

All Therafirm products are made with latex-free materials.

Absolutely! Our products will fit men and women up to 6 feet tall.

If you have questions on sizing, don’t hesitate to contact us.

Our pantyhose, knee highs, and Core-Spun socks are perfect for plus sizes.

If you have questions on sizing, don’t hesitate to contact us.

Ease by Therafirm^® is made with premium, ultra-stretchy yarns that make donning a breeze while still providing lab-tested true gradient compression. Increasing stretch and being available in both short and long lengths accommodate a wider range of patients with fewer sizes. Also, Ease features a smooth toe seam for closed toe styles and a smooth band on open toe styles that keep feet comfortable. Ease knee highs are available with or without a silicone band. Ease is also affordably priced and to increase patient compliance.

Yes! Due to the high stretch yarns, it’s easy to go overboard when donning and pull the garment past proper placement. Be sure to evenly distribute the fabric as you are donning rather than pulling up too far and trying to pull down and adjust placement afterwards. Knee high top bands should be placed approximately one to two inches below the knee. Thigh highs should go to the gluteal fold.

Because Ease is made with high-tech, highly stretchable yarns, we often get this question. Be assured that we take compression and quality seriously at Therafirm. Ease is lab-tested to ensure proper true gradient compression at the appropriate level indicated on each product.